Shipping & Returns
Fast, reliable shipping with next-business-day processing (Mon-Sat). Local delivery available in Toledo metro area.
Fast, reliable shipping with next-business-day processing (Mon-Sat). Local delivery available in Toledo metro area.
Local delivery available in Toledo metro area. We deliver Monday - Saturday.
Orders are processed and ship the next business day (Mon-Sat, closed Sundays). Get your growing supplies faster.
Order online, pick up in-store. Most orders ready within 1 hour during business hours.
Professional packaging to ensure your products arrive safely and discreetly.
We offer local delivery to Toledo and surrounding areas. Local delivery is available Monday through Saturday and is typically completed within 1-2 business days. Delivery zones include:
Orders are processed and ship the next business day (Monday - Saturday). We're closed Sundays — orders placed Sunday ship Monday. Competitive shipping rates based on weight and destination.
We ship via UPS and USPS with affordable flat-rate and calculated shipping based on weight and destination:
Express shipping options available: 2-day and overnight options at checkout for time-sensitive orders.
Orders are processed and ship the next business day (Monday - Saturday, closed Sundays). Large orders, special requests, or orders with Dosatron equipment may require 2-3 business days for processing. We'll contact you if any delays are expected.
Once your order ships, you'll receive a tracking number via email. Track your shipment in real-time and get delivery notifications.
Select "Store Pickup" at checkout to skip shipping fees. Most orders are ready within 1 hour during business hours. We'll send you an email when your order is ready for pickup at:
5520 Secor Road, Toledo, OH 43623
Mon-Fri: 9AM-6PM | Sat: 10AM-6PM | Sun: Closed
We want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
If you receive a defective or damaged item, contact us immediately at (419) 725-2450. We'll arrange a replacement or full refund at no cost to you. Most manufacturers offer warranty coverage — we'll handle the claim for you.
Need a different size, model, or product? We're happy to exchange items within 30 days. Contact us before returning to ensure the item you want is in stock.
Refunds are processed to the original payment method within 5-7 business days after we receive your return. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Contact us first: Call (419) 725-2450 or email toledoindoorgarden@gmail.com to initiate a return. We'll provide a return authorization number and instructions.
In-store returns: Bring your item and receipt to our Toledo location during business hours for immediate processing.
Have questions about shipping or returns? Our team is here to help. Call us at (419) 725-2450 during business hours or send us an email anytime.